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Domestic Shipping

 

Regular

  • 3 to 5 business days

  • $5 Flat rate

  • Free for orders over $100

Expedited

  • 1 to 2 business days

  • $20 Flat rate

International Shipping

 

Regular

  • 5 to 8 business days

  • $30 Flat rate

  • Free for orders over $200

Expedited

  • 3-5 business days

  • $50 Flat rate

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FAQ

 
 

Q

What is your return policy?

A

We want you to be 100% happy with our products and your skin care regimen.  If you are not satisfied in any way, please reach out to us via the contact page within 14 days of purchase and we will gladly coordinate a refund.  When emailing, please include your order number and any feedback you may have.

 

Q

How do I know which soap is best for me?

A

Generally, all our soaps are suitable for all skin types so you're free to choose whichever soap will help you achieve your goals.  However, we recommend that you tailor your skincare routine based on your individual needs.  If you have oily and acne prone skin, we recommend a toner and serum.  If you have dry skin, we recommend an oil based moisturizer.  

 

Q

What support do you offer?

A

We want to support you every step of the way!  We recommend for you check out our blog that we update monthly with important wellness and skin care advice/tips.  Alternately, if you can't find your answer there, please feel free to email us!  Let us know what your goals are and we will try to guide you towards the best path.  Keep in mind, we believe in holistic solutions so we might ask you about  your lifestyle in order to better understand the factors contributing to your skin's wellness.

 

Q

When will I receive my products?

A

Orders received by 11am EST will be shipped same day.  Any orders received after 11am will ship out the next day.  Generally domestic transit times range between 2-4 business days, international shipping times range between 5-8 business days (which largely depending on customs in your country).  When your order ships, we will send you a tracking number that should give you an accurate estimate.  If you need your products sooner, we offer an expedited service.

 

Q

How do I get in touch about wholesale?

A

Please send all wholesale inquiries to earthlingsskincare@gmail.com.

 
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Contact

For additional inquiries or comments, please contact us through this form.

Or email us at: info@earthlingslife.com

 

 

 
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